Is this online store secured for online payment?
The Hour Glass takes the security of online transactions seriously.
Our online store runs on 256-bit SSL certificate that protects credit card and transaction data at the same security level provided on bank websites or applications. Our online payment gateway is also certified Level 1 PCI DSS compliant, the highest level of payment security standard available. We do not store your credit card or debit card details.
What payment methods do you accept?
We accept both debit and credit cards from AMEX, VISA, MASTERCARD.
Please note that during the checkout process, for added security, your bank may prompt you to enter an One-Time Password (OTP) on our webpage. During this period, please do not close your browser.
What currency do you bill in?
We bill exclusively in Singapore Dollars (SGD). At point of payment, we bill in SGD, and your credit or debit card provider will convert this into your card default currency and bill you accordingly.